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Returns

You have 28 days to return any unwanted items. As soon as we receive it we will refund your order, in full, within 5 working days, provided that it is in tip top and perfect condition. Please let us know if you are sending something back so we can keep our eyes open for it!

The address for returns is:

Catherine Colebrook
 Ltd
40 Andover Road
Tivoli
Cheltenham
Gloucestershire

GL50 2TL

We cannot exchange or refund personalised goods.

What happens if anything is damaged during the delivery process?
Obviously we do everything we can to prevent this. If an item is broken or damaged en route, please let us know immediately - and certainly within two working days of receipt. We will work with you to resolve the problem as quickly as possible.

 



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